Blog / Auto Body / Collision Center

Preston Auto Body receives Showmanship of Excellence Nationwide Award.

Preston Auto Body is a part of the Preston Automotive Group which is an organization of approximately 300 employees. Preston Auto Body has a lot of community involvement which is one of the reasons it is set apart from other companies. The teams overall refer shop score is a 9.72 year to date in 2013. Preston Auto Body keeps the desire to give the customers a winning experience. The Auto Body has dedicated customer service personnel and uses advanced technology like Frog Watch. Frog Watch is a program which allows the customer to watch the progress of their vehicle as it goes through the repair process. Year to date their kept informed result is %97.82 with also a 10.0 in Customer Service. A final numerical measure for them is the overall experience. Year to date they have achieved an outstanding 9.90 surveys submitted from customers. Dave Wilson is a Provident State Bank Board Member and has served as a board member since 1989. He has also served as the Chairman of the Eastern Shore’s Walk America. Since 2009 he has raised over 230,000.00 for the March of Dimes. He was awarded the Prestigious Award of being the #1 Fund Raiser in the country in 2000. In 2002 he was the #1 fund raiser in the state of Maryland. Dave is also a participant in the American Cancer Society’s Relay for Life in Caroline County. For the past fifteen years he has been involved in this even and Preston Automotive Group as a team has raised over $100,000.00 for the American Cancer Society. He is also involved in many other organizations as well. Such as the Susan G. Komen Organization, a local group called Saving Second Base raises money for this organization and the Preston Automotive Group sponsors their events as well as helps raise money for them. Preston Automotive Group will also be hosting the 2014 Mid Shore Walk for the March of Dimes. Preston Automotive Group has also been involved with the Delmarva Shorebirds, Parks and Recs Programs, Paddlefest, Travel Baseball, Toys For Tots, Bears that Care, Operation White Tail, Kidney Foundation, Caroline County Humane Society and many more. Preston Auto Body is honored to accept such a prestigious award. They pride themselves on providing excellent customer service and vouch every day to do better than they already are.
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Preston Automotive Group Expands Auto Body Services in Kent County, DE

Preston Automotive Group (PAG) is pleased to announce the expansion of their Auto Body services in Dover, DE. This strategic expansion is set to enhance our auto body services in Kent County and further strengthen our commitment to the community. The acquired facility was previously Shift Collision, located in the heart of Dover, with a rich history dating back nearly 50 years as Scotton’s Service Center, renowned for truck and bus repairs. By integrating this facility into the Preston Automotive Group family, they will continue delivering top-notch auto body services under the branding of Preston Auto Body of Dover. The transition will see Preston Auto Body of Dover relocating to the new facility. A specific timeline for this move has not yet been established but we will continue to serve our valued customers during this smooth and seamless transition. Their experienced management team will be overseeing this move and expansion. All five of Preston Automotive Group's existing auto body shops hold the prestigious iCar Gold Class® certification, a testament to our unwavering commitment to excellence and industry-leading standards. The new addition to Dover will uphold this high standard, ensuring that customers receive the best possible service and care. The expanded Preston Auto Body of Dover will offer a comprehensive range of services, from minor dent repairs to major collision restorations, all executed with the highest level of craftsmanship and attention to detail. Stay tuned for more details coming soon! CONTACT US

ford f-150 repairs

Why Ford F-150 Repairs Are Cost-Effective

If you own a Ford F-150, then you are most likely taking it off the road in search of adventures in the great outdoors. That means your truck is sure to get dings, scrapes, and possibly even some damage to its exterior that you will need to get fixed. This can cause you some worry about how much the needed repairs will hurt your budget. At Preston Auto Body, we are glad to tell you that you do not have to be overly concerned. Why? It is because the aluminum body of the Ford F-150 is much more durable than it appears. While it is true that aluminum is a lightweight metal, Ford engineers only use military-grade and highly-resistant aluminum in the construction of Ford F-150s. This unique grade can better withstand the demands of the road and the unpredictable weather patterns of Mother Nature, all while remaining lightweight and easy to handle as you drive. It is also easier to repair and restore than conventional steel. The team at Preston Auto Body doesn’t want you to limit your explorations just because you are worried that your Ford F-150 will get banged up, costing you time and a bundle of money. Contact us today to learn more about why Ford F-150 repairs are more affordable than you might think!

What To Do After An Accident

Despite the best preparations and your best-laid plans, anything can happen while you are out on the road and that includes accidents. Caused by any number of factors (like obstacles, animals or other drivers), an accident can be highly catastrophic and even very traumatic. Here at the Preston Automotive Group, we always hope our customers are as safe as they can be on their travels and that they avoid the dangers driving can bring. However, we also want everyone to know exactly what to do if they experience an accident and ensure they can handle the encounter. That is why our team has compiled a checklist for you to follow and help you retain the confidence, calm and focus you need to handle whatever an accident will bring. We recommend that you do the following after you get into a car accident: Immediately check yourself (and your passengers, if there are any inside your vehicle) for injuries and assess how serious they are. Call the local authorities — like a police department — and 911, no matter how minor your injuries or the damage to your vehicle. The police will be invaluable when it is time to make an insurance claim. Remember to get the responding police officer’s name, rank and badge number as well. If possible, move your car, truck or SUV off the road and onto the shoulder of the road. Shift into park, turn on your hazard lights and set up several flares (if you have any). Inspect the state of your vehicle and try to see what kind of damage it has sustained. If you can, we suggest making notes on everything that you see. If another driver is involved — After first seeing if he or she is alright, gather as much of their information as you can right away. This includes names of everyone present, information on all vehicles (models, makes, years, license numbers, etc), insurance carrier names and policy numbers, contact information and more. It also is a good idea to take several pictures of the scene, which can be used when you go to file your insurance claim. Wait for the proper authorities to arrive, and then seek medical treatment when necessary. Your friends at the Preston Automotive Group hope that our customers find this checklist useful, but also that they never have to use it. We want everyone to stay safe while out on the road, so be sure to contact us for more information on what you can do avoid accidents happening to you and your loved ones.