Blog / Auto Body / Collision Center

Steps to Follow if You Are Involved in an Auto Accident

Driver Making Phone Call After Car Accident
Car accidents are unfortunate, but are seemingly experienced by everyone at some point in life no matter how careful of a driver you are. That’s because while you are being careful there is bound to be someone else out there who is not paying attention to the road. So, we’ve put together a list of steps to remember if you ever get in an accident. First, you should check for injuries. If you are not sure, then call 911 for an ambulance just to be on the safe side. Don’t move anyone who might have a neck or spine injury. And if you are forced to stay in your car as a result of an injury then keep your seatbelt on because another car may not see your car if it is stuck in the roadway and cause further damage to you and the car. Once you have determined that there are no serious injuries and if it is safe to do so take pictures of the accident scene from several different angles. These will come in handy if you end up having to go to court to prove you're not at fault. As soon as possible, though, you’re going to want to move your vehicle from the roadway. This is to prevent further damage to your car, other driver’s cars and roadway backups. Bottom line, if there is a shoulder area, parking lot or other safe spot in which you can pull over, then do so. Whether you can or cannot move your vehicle to safety, you should turn your hazard lights on. We know that the normal person may not carry around flares or cones in their car but if you do have them then they are a good idea to use in order to warn other drivers of what is ahead. Unless it is just a very minor accident, the police should be called. Insurance companies like to see police reports when they are trying to piece together each drivers account of the incident. You also should be getting the following information from all other involved drivers: names, driver’s license numbers, license plate numbers, insurance information, and the year, make, model and color of their vehicle(s). Even if you think it isn’t necessary, you should also get contact information of any witnesses to the accident. The insurance company won’t take testimony from anyone that was inside either of the cars involved in the collision. And plenty of drivers have gotten screwed over because they had no witnesses to prove it wasn’t their fault. So, #1 take away from all this: get contact info from witnesses if there are any. Insurance Claim After Car AccidentOne of the final steps is to report the accident to your insurance company. The faster your create a claim the faster it can get resolved. If there is body damage that you wish to have fixed, whether it will be covered or not, one of our three Preston Auto Group Body Shops will work with you or your insurance company to get you a quick estimate and get you back out on the road as soon as possible. You can even get an estimate without bringing your car into our shop by using your smartphone. We have an app that can be used on desktop or mobile where you can upload pictures of the damage and get an estimate back right over the phone! Check out our Ribbit Quick Estimate App by clicking the link! Hopefully you are never involved in an auto accident, but if you are and you remember all of these steps, then you should be able to handle it quickly and efficiently without any hassle.
Posted in:

Related Posts

Preston Automotive Group Expands Auto Body Services in Kent County, DE

Preston Automotive Group (PAG) is pleased to announce the expansion of their Auto Body services in Dover, DE. This strategic expansion is set to enhance our auto body services in Kent County and further strengthen our commitment to the community. The acquired facility was previously Shift Collision, located in the heart of Dover, with a rich history dating back nearly 50 years as Scotton’s Service Center, renowned for truck and bus repairs. By integrating this facility into the Preston Automotive Group family, they will continue delivering top-notch auto body services under the branding of Preston Auto Body of Dover. The transition will see Preston Auto Body of Dover relocating to the new facility. A specific timeline for this move has not yet been established but we will continue to serve our valued customers during this smooth and seamless transition. Their experienced management team will be overseeing this move and expansion. All five of Preston Automotive Group's existing auto body shops hold the prestigious iCar Gold Class® certification, a testament to our unwavering commitment to excellence and industry-leading standards. The new addition to Dover will uphold this high standard, ensuring that customers receive the best possible service and care. The expanded Preston Auto Body of Dover will offer a comprehensive range of services, from minor dent repairs to major collision restorations, all executed with the highest level of craftsmanship and attention to detail. Stay tuned for more details coming soon! CONTACT US

ford f-150 repairs

Why Ford F-150 Repairs Are Cost-Effective

If you own a Ford F-150, then you are most likely taking it off the road in search of adventures in the great outdoors. That means your truck is sure to get dings, scrapes, and possibly even some damage to its exterior that you will need to get fixed. This can cause you some worry about how much the needed repairs will hurt your budget. At Preston Auto Body, we are glad to tell you that you do not have to be overly concerned. Why? It is because the aluminum body of the Ford F-150 is much more durable than it appears. While it is true that aluminum is a lightweight metal, Ford engineers only use military-grade and highly-resistant aluminum in the construction of Ford F-150s. This unique grade can better withstand the demands of the road and the unpredictable weather patterns of Mother Nature, all while remaining lightweight and easy to handle as you drive. It is also easier to repair and restore than conventional steel. The team at Preston Auto Body doesn’t want you to limit your explorations just because you are worried that your Ford F-150 will get banged up, costing you time and a bundle of money. Contact us today to learn more about why Ford F-150 repairs are more affordable than you might think!

What To Do After An Accident

Despite the best preparations and your best-laid plans, anything can happen while you are out on the road and that includes accidents. Caused by any number of factors (like obstacles, animals or other drivers), an accident can be highly catastrophic and even very traumatic. Here at the Preston Automotive Group, we always hope our customers are as safe as they can be on their travels and that they avoid the dangers driving can bring. However, we also want everyone to know exactly what to do if they experience an accident and ensure they can handle the encounter. That is why our team has compiled a checklist for you to follow and help you retain the confidence, calm and focus you need to handle whatever an accident will bring. We recommend that you do the following after you get into a car accident: Immediately check yourself (and your passengers, if there are any inside your vehicle) for injuries and assess how serious they are. Call the local authorities — like a police department — and 911, no matter how minor your injuries or the damage to your vehicle. The police will be invaluable when it is time to make an insurance claim. Remember to get the responding police officer’s name, rank and badge number as well. If possible, move your car, truck or SUV off the road and onto the shoulder of the road. Shift into park, turn on your hazard lights and set up several flares (if you have any). Inspect the state of your vehicle and try to see what kind of damage it has sustained. If you can, we suggest making notes on everything that you see. If another driver is involved — After first seeing if he or she is alright, gather as much of their information as you can right away. This includes names of everyone present, information on all vehicles (models, makes, years, license numbers, etc), insurance carrier names and policy numbers, contact information and more. It also is a good idea to take several pictures of the scene, which can be used when you go to file your insurance claim. Wait for the proper authorities to arrive, and then seek medical treatment when necessary. Your friends at the Preston Automotive Group hope that our customers find this checklist useful, but also that they never have to use it. We want everyone to stay safe while out on the road, so be sure to contact us for more information on what you can do avoid accidents happening to you and your loved ones.